If you are not satisfied with your Golf Goddess order, you may return it within 14 days of delivery. All garments must be in NEW CONDITION: unworn, unwashed, unaltered, free from any odours and stains and with original tags attached for them to be accepted. A copy of the Original Receipt must be enclosed in the Return Parcel. The cost of the return postage to Golf Goddess is the responsibility of the customer unless the item is faulty.
Faulty garments must be a fault by the manufacturer. For example, a button is missing, button comes off when trying on the garment, seam comes undone when trying on the garment; these are manufacture faults. Garment damage whilst wearing the garment or a fault resulting from failing to follow recommended care instructions may not be classified as faulty by manufacturer.
Golf Goddess reserves the right to refuse a return, the decision is final and is non-negotiable.
To request a return please email us at firstname.lastname@example.org with the following information:
- Original order number.
- Item being returned.
- Reason for the return
- Photograph of fault (if applicable)
You will receive an email with your Return Requirements. Please ensure you follow this process to minimise delays. All approved returns must be received by Golf Goddess within 14 days of receiving your order.
Upon receiving your returned parcel, it will be processed within 3-5 business days. You will be issued a refund to your original payment method; less shipping costs. All shipping costs are non-refundable. You will receive an email with the Return Approval.
Return Postal Address:
Golf Goddess, 22 George Street, Bowen Qld 4805